Online ID linked to 888pl number

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Jaygee
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Online ID linked to 888pl number

Postby Jaygee » Sat Dec 26, 2009 7:18 pm

Can some one please tell me how to get my online ID linked to my 888pl number so I can check my home tournament results the same way i check away tournaments on the 888pl website?
Thank you
Jan L

Go Fish
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Re: Online ID linked to 888pl number

Postby Go Fish » Sat Dec 26, 2009 8:00 pm

you need to email the 888pl help desk, but i wouldnt bother doing it yet, as we will all be re-registering in the new year

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SwedishChef
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Re: Online ID linked to 888pl number

Postby SwedishChef » Tue Jan 19, 2010 11:50 am

I'm going to bump this thread...

*bump*

...and ask the question again.

I want to be able to see my home games on my 888pl scoreboards.
Is this still an issue for people cause I sure as hell can't see them. Even navigating to the venue scoreboard is annoying, since I have to find the venue, find the event, find my name and click it.

So...two issues in one thred...this should be interesting.
"I may not agree with what you say, but I will defend to the death, your right to say it." - Voltaire

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Brett Kay
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Re: Online ID linked to 888pl number

Postby Brett Kay » Tue Jan 19, 2010 12:03 pm

SwedishChef wrote:I'm going to bump this thread...

*bump*

...and ask the question again.

I want to be able to see my home games on my 888pl scoreboards.
Is this still an issue for people cause I sure as hell can't see them. Even navigating to the venue scoreboard is annoying, since I have to find the venue, find the event, find my name and click it.

So...two issues in one thred...this should be interesting.


Think the online games auto updater still has an issue with it. Be patient and they will be in there.
So obviously no games in the system, no results to be shown, no linkage of names.
Load "*" ,8,1
Run

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SwedishChef
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Re: Online ID linked to 888pl number

Postby SwedishChef » Tue Jan 19, 2010 12:18 pm

Cheers Brett

What about the other issues, such as linking the 888-id or not having to go the long way to see your results (venue games). Am I the only one with these issues?!
"I may not agree with what you say, but I will defend to the death, your right to say it." - Voltaire

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Brett Kay
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Re: Online ID linked to 888pl number

Postby Brett Kay » Tue Jan 19, 2010 12:23 pm

SwedishChef wrote:Cheers Brett

What about the other issues, such as linking the 888-id or not having to go the long way to see your results (venue games). Am I the only one with these issues?!


Honestly, the website is still new (3 and a half weeks). Obviously the priority was getting it up and functional, then ironing out the problems. Can't foresee everything.

Probably not the only one. Be patient is all we can ask.
Load "*" ,8,1
Run

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Garth Kay
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Re: Online ID linked to 888pl number

Postby Garth Kay » Tue Jan 19, 2010 12:26 pm

Hi Guys,

I don't know how to get this information out to the world in general but we have hit just a few complications with online results.

So at the moment there are no online results to be viewed through the website. These results should be going live later today or tomorrow morning, but I make non promises.

When these results do go live the majority of players will have their 888 username automatically linked to their 888PL account. This is completed by a software program that automatically matches details between 888PL rego details and 888 rego details, so if the name, mobile and address matches in both databases the account is linked up.

If the report thinks there is a high likelyhood of a match but some details don't match then an exception report lands on my desk and I manually link accounts to players.

I hope I have cleared up this process, please be patient and bare with us, we will have all of this operational by the end of the week and then we can view all details and results.
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

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SwedishChef
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Re: Online ID linked to 888pl number

Postby SwedishChef » Tue Jan 19, 2010 12:35 pm

No worries...
...certainly clears things up.

Thanks to both of you for sorting it out and just a note to say that you're doing a great job.

I know there is a lot of criticism and voices on the forum but I think we can all agree that besides the small nagging issues you are all doing an awesome job.

Btw...Garth, how is The Challenge going? Haven't seen any updates lately...
"I may not agree with what you say, but I will defend to the death, your right to say it." - Voltaire

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Garth Kay
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Re: Online ID linked to 888pl number

Postby Garth Kay » Tue Jan 19, 2010 12:36 pm

SwedishChef wrote:No worries...
...certainly clears things up.

Thanks to both of you for sorting it out and just a note to say that you're doing a great job.

I know there is a lot of criticism and voices on the forum but I think we can all agree that besides the small nagging issues you are all doing an awesome job.

Btw...Garth, how is The Challenge going? Haven't seen any updates lately...



Yeah I keep putting that off. I will need to update that today. It's on my to do list.
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

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Scotty
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Re: Online ID linked to 888pl number

Postby Scotty » Tue Jan 19, 2010 12:55 pm

I'm keen to ask your dietitian whether the menu at the Cork & Cleaver is part of the regiment :)


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