You're a Bunch of Factors

Yesterday rang Adam to upgrade my ADSL connection to a quicker one. This morning my connection is not working and i get an Adam error message when i try to go on the net (im at school now).

Is some period of downtime normal for changes in connection, or should i ring Adam help desk.

A nerds help would be good on this one.

Depends what sort of change you made..?
I don't know enough about Adam (apart from Eve being hot) - if they needed to change you to a different port at the exchange that would cause downtime.

Yup - if you're moving from Telstra re-sold 1500kb/s to Adam Direct 24mb/s, they're going to have to do a port change. Should only be a short downtime..... if things go to plan

Adam told me the other day that they changed some system thing, and now the error message is just "account suspended" rather than any real reason for it.

Changing your plan will be downtime as David said.

Im staying with the same company (Adam) but upgrading from a 256/64k connection to the 1500/256k. didnt think there would be any downtime cos im with that same company.

I want to play internet poker dammit. oh well, back to marking maths tests instead.

It depends what type of connection you were on and will be on.

ISPs have some of their own hardware at exchanges, usually for faster accounts. If you are changing from a slower account (on Telstra's hardware) to a faster one (on Adam's hardware) they have to physically go to the exchange, unplug from one and plug into the other.

wtf?

Just changing plans on the same type of connection doesn't do diddly and there shouldn't be ANY downtime. Any 'speed increase' is artificial and that pretty much tells me it's an ADSL1 connection although there are exceptions to the rule.

If you are changing from one type of service to another (ie ADSL1 to ADSL2) then there will be downtime and you are at the mercy of the fat old bastard who has to go to the exchange and you had better hope he doesn't decide to sit in there and d/l porn.


Having said all of that it's probably just an issue at their end.

someone ??/

is their a booster that I can install to my modem to get a highr/faster speed. {24V fluro power source is used ??/.. have it on good authority that the blue /white wire phone line are better than the red/black ones used for faxes..

and theres a a little blue boxie thing that can be installed on your overhead entry phone lines once set [ I think that also needs to be on the blue/white phone lines by an approved telstra tech that once calibrated back at the exchange can increasennAdsl up to near cable speed .. think my reliable source was /is a telstra techie ...

please advised... if you know anything about this/these possibilities..

apparently living close to a telstra exchange helps with your speeds... I live within 2kms of my exchange so should get good connections..

BigPete33 wrote:wtf?

who are you "wtf"ing at ?

Ok all the techno Geeks will tell the right stuff.

A. because my mobile broadband modems keep dieing, I'm relenting and considering having ADSL installed at home.

B. Rate your ISP and who is it

C. If I select an ISP with VoIP service, can I do away with my home phone, if so how is the VoIP service accessed by normal phone subscribers want to contact us.