My 888 Online Account Disabled

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Jav1000
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My 888 Online Account Disabled

Postby Jav1000 » Sat Apr 09, 2011 12:53 pm

Hi,

My online account was disabled this morning [Sat 9th April] because they haven't received some documents from me that I wasn't aware I had to provide.

If I email this stuff to them now, it will take over 48 hours to process, so I won't be able to play in tonight's competitions.

Is there any way around this temporarily [say set-up temporary account] so that I can play tonight as they won't activate my account.


Thanks In Advance
Jav

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Garth Kay
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Re: My 888 Online Account Disabled

Postby Garth Kay » Sat Apr 09, 2011 1:23 pm

I will look into this but don't hold your breath on this matter.
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

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Garth Kay
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Re: My 888 Online Account Disabled

Postby Garth Kay » Sat Apr 09, 2011 1:26 pm

Username on 888 please.
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

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Garth Kay
Posts: 7526
Joined: Fri Oct 12, 2007 12:10 pm
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Re: My 888 Online Account Disabled

Postby Garth Kay » Sat Apr 09, 2011 1:31 pm

Please send documents off ASAP .
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

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666HARPS666
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Re: My 888 Online Account Disabled

Postby 666HARPS666 » Sat Apr 09, 2011 1:33 pm

Garth Kay wrote:Username on 888 please.


It is Jav1000, Garth
POKERSTAR GALACTICA

Image

as heard on The Rail.com.au
+ a Vic who came 5th on the S.A, leader board season 1,. 2011 with only 12 games there. lol.

Jav1000
Posts: 288
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Re: My 888 Online Account Disabled

Postby Jav1000 » Sat Apr 09, 2011 1:34 pm

Jav1000, thanks

Jav1000
Posts: 288
Joined: Sat Apr 09, 2011 12:32 pm
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Re: My 888 Online Account Disabled

Postby Jav1000 » Sat Apr 09, 2011 1:48 pm

Thanks Harps!!!!!

Garth, I've emailed all the documents and have mentioned the urgency of the matter.


Thanks
Jav

John Miller
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Re: My 888 Online Account Disabled

Postby John Miller » Sat Apr 09, 2011 3:32 pm

If you use the upload documents feature on the client is much quicker than emailing them..
just a thought
Man who runs in front of car gets tired,
man who runs behind car gets exhausted.

Jav1000
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Re: My 888 Online Account Disabled

Postby Jav1000 » Sat Apr 09, 2011 3:38 pm

Codger wrote:If you use the upload documents feature on the client is much quicker than emailing them..
just a thought


Where do I find this feature?

John Miller
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Re: My 888 Online Account Disabled

Postby John Miller » Sat Apr 09, 2011 3:52 pm

log into client ..go to cashier.. then click on the tools tab
Man who runs in front of car gets tired,
man who runs behind car gets exhausted.


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