Online Prizes/Emails

Any questions or queries you have of the 888PL management, please use this forum
User avatar
trishan
Posts: 4515
Joined: Thu Jun 18, 2009 5:04 pm
State: VIC
888PL Name: nplking
Location: Melbourne
Contact:

Online Prizes/Emails

Postby trishan » Tue Aug 11, 2009 12:22 pm

I won a foundation game on the 7th of July and I have received no email/details of prizes. I have won a few other foundation games since then and have not received anything via email. I won a monthly qualifier to the GF and have not received any correspondence.

I have asked several times on this forum about this and have got no response (apart from other forumers who wouldn't really know what the situation is). I have sent an email to support who told me that an email would be sent shortly and it has been about a month since I sent the email.

Now I don't think I am asking for much here. All I want to know is if:
a.) The email(s) was sent and I did not receive it
b.) No email was sent and if so when should I expect an email

A response regarding this matter would be much appreciated. Thanks in advance.
FoldPre Forums - Old 888PL Forumers register here

User avatar
Garth Kay
Posts: 7526
Joined: Fri Oct 12, 2007 12:10 pm
State: VIC
888PL Name: suckoutmgnet
Location: Quite often in front of my laptop
Contact:

Re: Online Prizes/Emails

Postby Garth Kay » Tue Aug 11, 2009 12:40 pm

All winners emails have been sent.

There might be a problem with us sending bulk emails AGAIN!!!!

I will re issue emails this week when I find the time.
Make sure you check your junk email folder.
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

User avatar
trishan
Posts: 4515
Joined: Thu Jun 18, 2009 5:04 pm
State: VIC
888PL Name: nplking
Location: Melbourne
Contact:

Re: Online Prizes/Emails

Postby trishan » Tue Aug 11, 2009 12:43 pm

Garth Kay wrote:All winners emails have been sent.

There might be a problem with us sending bulk emails AGAIN!!!!

I will re issue emails this week when I find the time.
Make sure you check your junk email folder.


Thank you for the quick response Garth. I have been keeping an eye out on my junk mail.
FoldPre Forums - Old 888PL Forumers register here

User avatar
rcon
Moderator
Posts: 4493
Joined: Mon Oct 29, 2007 11:01 pm
State: SA
888PL Name: maffau
Location: Over boats
Contact:

Re: Online Prizes/Emails

Postby rcon » Tue Aug 11, 2009 8:40 pm

Garth Kay wrote:There might be a problem with us sending bulk emails AGAIN!!!!
Yeah, my GF notification email sat in my gmail spam folder for a while before I found it. Thought I'd added you guys to my safe list.
"Please, my Leftie friends. On no possible definition does cutting someone’s tax rate constitutute ‘giving’ them money."

User avatar
gundog
Posts: 1036
Joined: Sat Feb 23, 2008 7:29 pm
State: SA
888PL Name: Murray Cod
Location: 100yards from the 42nd Gum Tree on the left
Contact:

Re: Online Prizes/Emails

Postby gundog » Thu Aug 13, 2009 8:26 pm

Like others I have checked my emails and still nothing.
42.7 percent of all statistics are made up on the spot.

User avatar
Garth Kay
Posts: 7526
Joined: Fri Oct 12, 2007 12:10 pm
State: VIC
888PL Name: suckoutmgnet
Location: Quite often in front of my laptop
Contact:

Re: Online Prizes/Emails

Postby Garth Kay » Thu Aug 13, 2009 8:38 pm

Garth Kay wrote:All winners emails have been sent.

There might be a problem with us sending bulk emails AGAIN!!!!

I will re issue emails this week when I find the time.
Make sure you check your junk email folder.


Just thought I would highlight this.

Ok here's the update.

We are re issuing emails to all winners since May25th tomorrow, they will be sent at approx. 3pm.
The prizes from China will hopefully land at office by Monday.

We will ship all prizes and vouchers by the end of next week, so ensure your address on your 888 (ONLINE) profile is correct because that's where we will be shipping them to.
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

User avatar
trishan
Posts: 4515
Joined: Thu Jun 18, 2009 5:04 pm
State: VIC
888PL Name: nplking
Location: Melbourne
Contact:

Re: Online Prizes/Emails

Postby trishan » Fri Aug 14, 2009 12:27 am

Thank you Garth - I will clear out my inbox by 2pm AEST and keep a close eye on all mail (spam/regular) coming in after that. Fingers-crossed!

So is the merchandise worth the wait?
FoldPre Forums - Old 888PL Forumers register here

User avatar
trishan
Posts: 4515
Joined: Thu Jun 18, 2009 5:04 pm
State: VIC
888PL Name: nplking
Location: Melbourne
Contact:

Re: Online Prizes/Emails

Postby trishan » Fri Aug 14, 2009 7:33 pm

Garth and email came through!!!

Nice one. *Thumbs up*
FoldPre Forums - Old 888PL Forumers register here

User avatar
Garth Kay
Posts: 7526
Joined: Fri Oct 12, 2007 12:10 pm
State: VIC
888PL Name: suckoutmgnet
Location: Quite often in front of my laptop
Contact:

Re: Online Prizes/Emails

Postby Garth Kay » Fri Aug 14, 2009 7:38 pm

Thank You Jesus!
Garth Kay

General Manager – Poker Operations
Full House Group


Mobile: 0438 234 816
Email: garth@fullhousegroup.com.au

User avatar
Scotty
Site Admin
Posts: 7971
Joined: Thu Nov 15, 2007 11:44 pm
State: SA
888PL Name: IpumpFishies
Location: The 37th state
Contact:

Re: Online Prizes/Emails

Postby Scotty » Sat Aug 15, 2009 12:26 am

trishan wrote:Garth and email came


All I did was remove one word from the end ...


Return to “Ask The 888PL”

Who is online

Users browsing this forum: No registered users and 0 guests